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Two egineers within RSLs wide network of support staff
 RSL Kiosk Minder
 
 RSL offer an integrated hardware/software solution to various issues associated with 24/7 information provision in unattended locations. The hardware element is covered here, with the software 'Watchman' system acting as a remote monitoring and assistance solution; enabling a large amount of issues can be solved remotely, without the operator needing involvement.
 

  • Power management
  • Program launch and monitoring
  • Reboot on error recognition, vandalism or any other attempt to breach security
  • ‘Play dead’ anti vandalism function
  • Timeout and reconnect function for if the internet connection is lost
  • Spike and surge control
  • Environmental (heat) control
  • Powers many peripheral devices; printers, lights, fans, card readers etc
  • Concealed boot up
  • Reasons for any restart, fixes or callouts are recorded, monitored and rectified by the Watchman system

 

A complilation of different pictures of the RSL Kiosk Minder hardware device
An example of the RSL remote management Watchman system